Return Information

At SheLikesThisTrend, we want our customers to be satisfied with their purchases. If you are not completely happy with your order, you may request a return under the conditions described below.

1. Return Period

Customers may request a return within 7–14 days after receiving the product. Requests made after this period may not be eligible for return or refund.

2. Conditions for Returns

To be eligible for a return, the product must meet the following conditions:

  • The item must be unused and in the same condition that you received it
  • The item must be in the original packaging
  • Proof of purchase or order confirmation must be provided
  • The product must not be damaged due to misuse by the customer

If the returned product does not meet these conditions, the return may be declined.

3. Items That Cannot Be Returned

Some items may not be eligible for return, including:

  • Items marked as non-returnable or final sale
  • Personalized or custom-made items
  • Digital products or downloadable content
  • Hygiene-related products once opened

4. How to Request a Return

To request a return:

  1. Contact us through the Contact Us page on our website
  2. Provide your order number, product details, and reason for the return
  3. Our support team will review your request and provide further instructions

Please do not send products back without first contacting us.

5. Return Shipping

Customers may be responsible for return shipping costs unless:

  • The item was damaged upon arrival
  • The wrong product was delivered

We recommend using a reliable shipping service with tracking to ensure the product safely reaches the return location.

6. Refunds After Return

After we receive and inspect the returned product:

  • Your return will be reviewed
  • If approved, the refund will be issued to your original payment method

Refund processing times may vary depending on your bank or payment provider.

7. Exchanges

If you received a defective or incorrect item, we may offer a replacement or exchange depending on product availability.

8. Contact Us

If you have questions regarding returns or need assistance, please contact us through the Contact Us page on our website.